American Airlines CEO says onboard violent incidents must stop

By David Shepardson

WASHINGTON (Reuters) -American Airlines Chief Executive Doug Parker on Thursday sounded the alarm about disruptive and violent incidents onboard U.S. airplanes after a flight attendant was physically assaulted, prompting a flight diversion.

“This type of behavior has to stop,” Parker said in a video posted on Instagram. “American Airlines will not tolerate airport or inflight misconduct of any kind.”

American said a New York to Santa Ana, California, flight on Wednesday diverted to Denver after a passenger assaulted a flight attendant.

U.S. airlines have reported a record number of violent incidents this year and the Federal Aviation Administration (FAA) pledged a “zero tolerance” approach.

Parker called the latest incident “one of the worst displays of unruly behavior we’ve ever witnessed.”

A passenger on the flight told CBS Los Angeles that the flight attendant had blood splattered on her mask after she had been punched. The passenger was arrested when the plane made its unplanned stop in Denver.

On Oct. 8, President Joe Biden said he instructed the Justice Department to “deal” with the rising number of violent incidents onboard planes.

FAA Administrator Steve Dickson imposed the zero-tolerance order on passenger disturbances aboard airplanes after supporters of former U.S. President Donald Trump were disruptive on flights around the Jan. 6 U.S. Capitol attack. He has said the zero-tolerance order will last until least mid-January.

Through Monday, there have been 4,941 reports of unruly passenger incidents, including 3,580 related to pandemic face covering regulations.

The FAA has initiated enforcement actions in 216 cases, issuing more than $1 million in proposed fines.

Senate Majority Whip Dick Durbin told U.S. Attorney General Merrick Garland at a hearing on Wednesday that flight attendants were facing thousands of confrontations over wearing masks on aircraft. “This has to be taken seriously. These assaults in the so-called name of liberty are unacceptable,” Durbin said.

In June, a group representing major U.S. airlines such as American, Delta Air Lines and United Airlines as well as aviation unions asked Garland to prosecute violent air passengers.

A union representing Southwest Airlines workers said in May that a flight attendant “was seriously assaulted, resulting in injuries to the face and a loss of two teeth.”

Delta in September called on other U.S. airlines to share lists of passengers who have been banned during the COVID-19 pandemic for disruptive behavior to help deter the rising number of incidents. Delta said since the pandemic began it has put more than 1,600 people on its “no fly” list.

Parker said the passenger who assaulted the flight attendant would be banned from the airline.

(Reporting by David Shepardson; Editing by Bill Berkrot)

U.S. FAA wants airlines to do more to address unruly passengers

By David Shepardson

WASHINGTON (Reuters) -The Federal Aviation Administration (FAA) on Tuesday urged U.S. passenger airlines “to commit to take more action” to address reports of violent or unruly passengers.

The agency said it had asked airline trade groups at a meeting on Tuesday to disclose within a week what steps they will take to curb such incidents. The FAA said the industry is facing a record number of airline passenger disturbances, and it plans to soon hold similar meetings with representatives from airports and labor.

The meeting with groups, including Airlines for America, a group representing American Airlines, Delta Air Lines, United Airlines and others, discussed “ways the industry can work together to reduce the number of unruly passenger incidents,” the FAA said, adding it “believes additional action by the airlines and all aviation stakeholders is necessary to stop the unsafe behavior.”

On Monday, two senior U.S. Senate Democrats urged Attorney General Merrick Garland to prosecute unruly air passengers.

Senate Majority Whip Dick Durbin and Commerce Committee chair Maria Cantwell said “civil penalties alone are failing to deter criminal activity by airline passengers.”

In June, Airlines for America and aviation unions also asked Garland to prosecute disruptive and violent air passengers.

To date this year, there have been 4,385 reports of unruly passenger incidents, including 3,199 that were mask-related. The FAA has initiated enforcement actions in 162 cases, issuing more than $1 million in proposed fines.

FAA Administrator Steve Dickson imposed in January a zero-tolerance order on passenger disturbances aboard airplanes after supporters of former U.S. President Donald Trump were disruptive on flights around the Jan. 6 U.S. Capitol attack. That policy will extend until at least as long as federal mask rules on airplanes are in place, which were extended last month into mid-January 2022.

Separately, the House Transportation and Infrastructure Committee will hold a hearing on Thursday on unruly passengers.

(Reporting by David Shepardson; Editing by Sonya Hepinstall and Aurora Ellis)