U.S. Veterinarians steel themselves for online pharmacy challenge

Destiny Brown, Dr. Katie Buss, and Kingsley family pose with puppies at the Kings Veterinary Hospital in Loveland, Ohio, U.S., on April 26, 2019. Picture taken on April 26, 2019. Courtesy Jennifer Blodgett/Kings Veterinary Hospital/Handout via REUTERS

By Manas Mishra and Tamara Mathias

(Reuters) – A David and Goliath battle is brewing in the business of selling prescription medicines for pets, pitching veterinarians against online giants moving into this lucrative corner of the growing market for animal supplies.

Americans spent $72.56 billion last year on their pets, according to American Pet Products Association. Prescription drugs were expected to account for over $10 billion, according to an estimate.

With deep discounts and online convenience, Walmart Inc, soon-to-be listed Chewy.com and Amazon.com Inc’s Wag brand have effectively conquered the market for pet food, care products and other supplies, but until now veterinary practices, which both prescribe and sell drugs, have been a major source of prescription medication.

While Amazon so far has shown no interest in that market, Chewy’s and Walmart’s forays into the online pet pharmacy business threaten to change that, prompting veterinary clinics to seek help in defending their turf. Enter Covetrus Inc, Vet Source, which partners with Patterson Companies Inc, and others that offer tools to help vets manage their practices and give customers the convenience they have come to expect from online shopping.

“We started to realize this is what our clients want,” said Stephanie Foster, practice manager at Kings Veterinary Hospital in Loveland, Ohio. “They want to be able to order things at 11 o’ clock at night. They’re used to the Amazon mentality.”

Foster says she began using Covetrus to order drugs and supplies for the practice after it began losing sales of pet food and other products to online retailers. Now, her hospital has a website run by Covetrus under the practice’s name that effectively acts as its online pharmacy.

With that comes software that helps the clinic manage its inventory and track prescriptions, so Foster knows when clients need a refill and for those in Covetrus collects a service fee that is a percentage of sales.

Foster said partnering with Covetrus has helped boost overall sales by half over the past three years because it gives clients online convenience, timely reminders and, despite the fees, competitive prices.

“Covetrus now has more leverage with the manufacturers than I will ever have as a small business,” she said. “They’re able to get the manufacturers to agree to instant rebates and they can do flash sales on products and things that we just can’t compete with.” 

The company, formed by the combination of medical supply firm Henry Schein’s animal health unit and Vet’s First Choice and listed in February, represents some 100,000 veterinary practices globally. In the United States, 27,000 use some form of its services with over 8,000 – about a quarter of the market – signed up for prescription management, Covetrus says.

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PetSmart Inc-backed Chewy.com, whose sales soared from $26 million to $3.5 billion between 2012 and 2018, said in a filing ahead of its New York Stock Exchange debut this month it planned to expand its online pharmacy business launched last year.

The company has yet to update on the pharmacy’s performance and it would not comment for this article, citing the silent period ahead of its stock exchange debut.

Walmart joined the fray last month when it launched its online pet pharmacy WalmartPetRx.com and said it aimed to operate 100 in-store animal clinics by the end of the year.

Analysts say, however, the prescription pet medicine business could prove more challenging than other pet products.

Those who want to buy medication online still need a prescription from a vet and must either email or upload a copy or have the online retailer contact the practice first.

That, analysts say, offers the practices a chance to sell the first batch on site and then direct customers to their own online service.

Kristen Cook, a practice manager at the Belton Veterinary Clinic in Belton, Texas, says their doctors have no obligation to write a prescription for those shopping elsewhere and the clinic’s policy is to handle prescriptions internally.

“It’s not something like I am handing them a piece of paper to take it wherever they want to take it,” Cook said.

The stakes are high.

Cook said that at least half of the clinic’s revenue comes from prescription drug sales.

Nationally, pharmacy sales on average make up about a third of a practice’s revenue, according to Gary Glassman, partner at accounting and financial services firm Burzenski & Company, which serves veterinary practices across the country.

The American Veterinary Medical Association (AVMA) says, however, that 40 states have already adopted laws, regulations or guidelines that specifically or implicitly require veterinarians to provide a written prescription upon request in some circumstances.

To see the summary report from AVMA, please click here

This means pet owners could fill those prescriptions with Chewy or other online providers, and the market is just too attractive to e-commerce players for the vets and their partners to get complacent, analysts say.

According to a 2018 TD Ameritrade online survey of U.S. millennial pet owners, they were willing to spend up to $2,000 on average if their pet got sick, with dog owners prepared to spend more on their pets than what they expected to spend on their own healthcare.

“People are treating their pets more like people,” William Blair analyst John Kreger said. “Historically … you’d frankly euthanize the pet when they started to have some of these chronic conditions. That’s just not happening now.”

(Reporting by Tamara Mathias and Manas Mishra in Bengaluru, Writing by Patrick Graham; Editing by Tomasz Janowski)

Invasion of big, voracious lizards threatens U.S. South: study

A black and white Tegu lizard is shown in the Florida Everglades in this photo obtained August 2, 2018. Courtesy Emma Hanslowe/USGS/Handout via REUTERS

By Jon Herskovitz

AUSTIN, Texas (Reuters) – A group of South American lizards that can grow up to four feet long (1.2 meters) has established a home in the Florida wild after being brought to the United States as pets, and the reptiles could begin a voracious march across the U.S. South, according to a new study.

Tegu lizards, which currently live in two large colonies in Florida, could expand into an area from the Carolinas to Central Texas, according to the scientific report published in July on the website for the journal Nature.

“They are voracious, omnivorous predatory lizards that can live in a variety of habitats, but we can’t know what is going to happen or how intense this invasion is going to become until the effects are upon us,” said Lee Fitzgerald, a professor at Texas A&M University and curator of its Biodiversity Research and Teaching Collections.

Fitzgerald, a co-author of the study, said in an interview this week it could take years for the tegu lizards to reach their potential range, but new hot spots pop up as more pet lizards escape or are dumped in the wild by owners.

There are no current estimates of wild populations of tegus in the United States. In South America, the large-bodied lizards range widely east of the Andes and include species such as the Argentine black and white tegu.

Armed with strong jaws and tails that they can wield as thumping weapons, the lizards in Florida devour the eggs of American alligators and ground-nesting birds, wildlife officials said. The reptiles also have a taste for insects, fruit, and birds.

“As far as being a damaging invasive species, it really depends on what the threatened resources are in the areas where you might get tegus,” said Robert Reed, chief of the Invasive Species Science Branch at the U.S. Geological Survey, and another report co-author.

Tegu owners describe their pets as big, calm and occasionally affectionate lizards that like sunning themselves and are not picky about what they eat. But they can also be ornery and tough to handle.

In Florida, local wild populations of breeding tegu lizards are found in at least two counties, Miami-Dade and Hillsborough, home to Tampa, while there have been sightings in other parts of the state, according to the Florida Fish and Wildlife Conservation Commission.

On private lands, Florida hunters without a license are allowed to kill tegu lizards if it is done humanely. On public lands, the state is trying to get rid of the lizards through traps.

“The most important thing that the public can do to stop the spread of nonnative species like tegus is to NEVER release nonnative animals into the wild,” commission specialist Jamie Rager said in an email. “Don’t let it loose.”

(Reporting by Jon Herskovitz; Editing by Sandra Maler)

California ‘fire tornado’ forced residents to flee in chaos

A burned out home in the small community of Keswick is shown from wildfire damage near Redding, California, U.S., July 27, 2018. REUTERS/Alexandria Sage

By Rollo Ross

REDDING, Calif. (Reuters) – The “fire tornado” that ripped through Northern California last week forced residents to flee their homes chaotically, many with their pets and little else, people sheltering in Red Cross evacuation centers said.

The blaze, the seventh most destructive in California history, roared suddenly into Redding and adjacent communities after being whipped by gale-force winds into a fire storm that jumped the Sacramento River.

The erratic blaze forced 38,000 people from their homes. Most of them are staying at hotels or with friends and relatives. But nearly 300 are at Red Cross shelters in the Redding area, including retired firefighter Steven Bailey.

Bailey and others at the shelter said the fire’s towering inferno bewildered them.

“It’s tough being on the other side. Being on the engine and going in, that was tough but it was a different type of tough when you get told to leave and you don’t know anything, yeah, so it’s different. I don’t wish anyone to have to experience (it).”

Rob McDonald said he left his home in Shasta County hoping the fire would not make it up the hill where he lives, taking only a few personal items with him.

“Wish I would have grabbed a few other things. I was thinking it wasn’t going to get up there, it was a just ‘in-case’ thing. And it did. And so I’m in limbo, total limbo as to what’s going on up there,” McDonald said.

As the fire approached, people grabbed what they could. For many, that included their furry friends.

Volunteers set up a special hall at the Shasta College evacuation center to cater for people with pets, not only dogs and cats but also rats, pot-bellied pigs and a giant tortoise.

Frank Williams, who managed to bring his dogs but had to leave his pet birds behind, was emotional when recalling how noisy the animals were when they arrived last Friday.

“I can tell you about how quiet it was last night, after the animals being stressed from when we got in here on Friday. You could have heard a pin drop, finally, last night because all the animals were dead tired from barking,” Williams said.

Wildfire evacuations have become a fact of life in California, which is bearing the brunt of an extreme run of wildfires across the U.S. West.

At least 10,000 people have been dislodged in Mendocino County in California’s wine country from two wildfires. Hundreds were evacuated from the Cranston Fire in Riverside County east of Los Angeles last week.

Erratic winds and record high temperatures have fueled blazes that blackened nearly 410,000 acres in California, the state’s highest year-to-date level in a decade.

(Reporting by Rollo Ross; Writing by Bill Tarrant; editing by Grant McCool)

Struggling to feed families, Venezuelans abandon pets

Sonrisa is pictured at the Famproa dogs shelter in Los Teques, Venezuela

By Carlos Garcia Rawlins and Girish Gupta

LOS TEQUES, Venezuela (Reuters) – Venezuelans struggling to feed their families, let alone their pets, during the country’s deep economic crisis are increasingly abandoning emaciated dogs in streets, public parks and makeshift shelters because they no longer can afford to care for them.

At one dilapidated sanctuary in the hills outside the capital Caracas, hundreds of scrawny dogs bark and claw through wire mesh to scavenge for food in the streets and forest land nearby.

“The crisis has hit hard,” said Maria Arteaga, 53, who began looking after stray dogs in her own home before founding the shelter in Los Teques, the capital of Miranda state.

“People are abandoning their dogs because they can’t afford food and because they’re leaving the country.”

Every few hours, vehicles pull up and people hand over dogs, including pedigrees. Volunteers arrive daily to donate and help distribute food to the animals.

Though Arteaga does not have a formal register, she has seen an increase in the number of dogs arriving in recent months, with nine poodles dropped off just in the past two weeks.

Suffering through a third year of recession, Venezuelans are experiencing shortages of food and medicine, and are finding salaries wrecked by triple-digit inflation.

A 20-kilogram (44-pound) bag of dog food, for example, costs around $50 at the black-market exchange rate, nearly double its price in the United States and out of reach for many in Venezuela, where the minimum wage is $23 per month.

So sanctuaries like Arteaga’s are proliferating, while ever more stray dogs turn up on the streets. Pet shops are struggling to stock shelves with food and medicine.

The plight of the pets comes despite pushes in the past by the socialist government to protect animal rights. In 2013, for example, President Nicolas Maduro set up Mission Nevado, named for independence hero Simon Bolivar’s dog, to rescue and protect strays.

But now even police are rationing food in order to feed their sniffer dogs.

On one recent day, systems engineer Maria Rodriguez, 33, said she came across a stray dog in Los Teques and her 12-year-old son begged her to keep it to accompany the family’s border collie.

“Sadly our income isn’t enough for us to eat, so how can I give food to two or three dogs?” Rodriguez said, after dropping off the animal at Arteaga’s sanctuary.

(Additional reporting by Daniel Kai; Editing by Andrew Cawthorne and Will Dunham)

Thank You BoJangles

Matthew 5:4 ESV “Blessed are those, who mourn, for they shall be comforted.

As I’ve said before, I believe dogs are specially created by our Heavenly Father to remind us how much God loves us, even in our darkest times. They truly are God’s Little Helpers. However, like every living creature on this Earth, God recently called one of His helpers home. Continue reading

God’s Little Helpers

In my years of knowing the Lord, it has always amazed me how much God loves us. It’s something that, as humans, we can have a hard time understanding. No matter a person’s lifestyle, beliefs, or faults, we are all loved by God equally. So much so, that He gave the whole world His only Son in order to give us all a chance at eternal life! (John 3:16)

But for those who don’t understand God’s ability to love, I always find that one of the best examples of His love for us in dogs. To me, they are truly God’s Little Helpers. I believe when He created these wonderful creatures, He did so with the purpose of reflecting His eternal love for us within each and every one. Continue reading